Qualification Scripts

Voicemail Script

Hi, this is [SETTER NAME] with DPG Outdoor Design Solutions.

I noticed you expressed interest in transforming your outdoor living space into something truly remarkable. We're excited about the possibility of bringing your vision to life with our bespoke design solutions.

When you have a moment, please give us a call back at . I'm looking forward to discussing how we can turn your outdoor area into a luxurious retreat that reflects your taste and lifestyle. Talk soon!

Opening Statement

Hi, this is [SETTER NAME] with DPG Outdoor Design Solutions calling on a recorded line. Is this [INSERT LEAD NAME]?

-- Wait for confirmation --

Hi [LEAD NAME],

I saw you showed interest in our exclusive offer to transform your outdoor space, much like we've done for over 3,000 happy clients in the Bay Area. This tells me you’re someone who values the beauty and potential of their home environment. Do you have a couple of minutes to chat?

If YES:

That's wonderful! I'm curious, what inspired you to click on our ad? Was it the dream of hosting unforgettable gatherings in a stunning backyard, or perhaps the appeal of a tranquil retreat right at home?

-- Note Ad Feedback, then move to Qualification --

Qualification & Scheduling

*Qualify using the Qualifying Questions below:

Enter Lead Information

Prospects Email *

What city is your project in?

Are you a home or property owner?

Yes

Qualified *

Appointment Setter *

Additional Information

*when scheduling appointment:

Thank you for taking the time to answer our questions.

What I'd like to do next is set up a time for you to meet with one of our outdoor transformation experts. They can dive deeper into your vision, answer all your questions, and explore how we can best bring your dream outdoor space to life.

As I am looking at the calendar, we have a few openings on [SUGGEST TWO DAYS], would either of those work for you?

-- Get response and select the appropriate day; Book for the soonest available time if possible --

Great, we can put you down for [DAY]. Now would you prefer a morning or afternoon appointment?

-- Discuss available times and select the appropriate time --

Excellent. To confirm, we have you scheduled for [INSERT DAY] at [INSERT TIME]?

-- Once confirmed, move to closing --

Closing Statement

Okay great! That's all the questions I have, and I have you booked for [DATE AND TIME].

I am going to pass this information on to the consultant you will be meeting with.

They are going to send a couple of reminders before the meeting, so be on the lookout for that.

Oh, and aside from a family emergency, do you mind letting us know if, for whatever reason, you won't be able to make the meeting?

-- Wait for confirmation --

Thank you! I hope you have a great day!

-- End the call --

Frequently Asked Questions

What is your address?

Hours of operations?